Booking system

Booking, payments and CRM on one platform

A booking and operations platform built for sauna facilities. Manage reservations, memberships, customer communication and payments from one place.

Book a free consultation Request materials

Free consultation and quote
Dedicated support
Secure online payments

A private sauna cabin with benches and a HUUM heater

Cedar room · PrivateOpen

Guests4 · private use

Ticket5-visit pass applied

Booking flow

The booking flow in five simple steps

A clear, intuitive experience from the guest's point of view.

01
Choose date and plan
Select a date, time and plan on the booking page.
02
Private or public
Set private or public use and the guest count.
03
Apply tickets or coupons
Redeem tickets and discounts at checkout.
04
Online payment
Secure payment with 3D Secure support.
05
Confirmation
Automatic confirmation with email and LINE notices.

Hybrid slots

Run private and public use from the same booking slot

One slot carries both ways of booking it. Guests choose; the calendar keeps the two from colliding.

Private mode

One group books the whole room

Confidence for group private use
Extra guests can join above the base capacity
Ideal for guest-only accommodation slots
Supports private events

When one mode is booked, the other inventory is blocked automatically.

What it does

Everything a sauna front desk needs

Booking management

Bookings and payments, automated end to end

Accept online bookings around the clock. Private and public availability can share the same slot, with automatic blocking as soon as one side is booked. Secure payments, cancellations and refunds are handled in one flow.

24/7 online booking reception
Private/public inventory with automatic blocking
Easy recurring schedule setup
Automatic cleaning-time blocks
Cancellation and refund handling

Plans

One plan, quoted for your facility

Booking, operations and customer management come together in one plan. Tell us about your facility and we will prepare a quote.

Request a quote

Included in the plan

Booking management for private and public slots
Experience plan management for special plans and events
Customer management with email and LINE integration
Ticket sales and coupon issuing
Membership plans for monthly and annual members
Online advance payments

Option: QR scan entry management.

FAQ

Frequently asked questions

How the booking system handles slots, cleaning, payments and guest messages.

01Can private and public bookings use the same time slot?

Yes. A single slot can include both private and public capacity. When one option is booked, the other is automatically blocked, preventing double bookings.

02How is cleaning time managed?

Use schedule overrides to automatically block cleaning time after a booking slot. The next available slot is hidden until cleaning time ends, keeping operations consistent.

03Can inventory sync with other accommodation platforms?

Inventory can be controlled manually with schedule overrides. Direct API integrations are currently being prepared.

04What kinds of tickets and coupons are supported?

Saunature supports prepaid multi-use tickets and coupons with percentage or fixed-amount discounts. They can apply globally or to specific products, making them useful for events and social campaigns.

05How are payments handled for each facility?

Sales can be routed to each facility's own account through split payments.

06What are experience plans?

Experience plans are special offerings such as couple plans or BBQ plans. Their inventory syncs with normal booking slots, and you can set capacity and descriptions for each plan.

07How does LINE integration work?

A dedicated LINE Official Account can be set up for each facility. Booking notices and urgent messages can be sent and received through LINE, with Saunature supporting the setup.

Plan the whole facility