Privacy Policy

Saunature OÜ (“we” or “us”) respects the privacy of its customers (“Users”) and is committed to protecting their personal information. This policy explains how we handle Users’ personal information on the website saunature.com and the app app.saunature.jp (together, the “Service”).

Article 1. Personal Information We Collect

We collect the following information:

  • Name and email address (required to register)
  • Information you choose to provide, such as your address, nickname, social media accounts and website
  • Your history of using the Service (booking details, posts, settings, etc.)
  • Payment information (credit card details, bank transfer details)

Article 2. How We Use Personal Information

We use the personal information we collect for the following purposes:

  • Providing and operating the Service
  • Responding to inquiries from Users
  • Improving our products and services and developing new services
  • Sending important notices, such as maintenance announcements
  • Investigating violations of the Terms of Service and dealing with problems

Article 3. Sharing Personal Information with Third Parties

We do not share Users’ personal information with third parties without their consent, except in the following cases:

  • Where required by law
  • Where necessary to protect the User or the public interest
  • Where we share it with contractors we need in order to provide the Service (such as delivery companies and payment processors)

Article 4. Keeping Personal Information Secure

We take necessary and appropriate measures to keep personal information secure and to prevent it from being leaked, lost or damaged.

Article 5. Access, Correction and Deletion

Users may ask us to disclose, correct or delete their personal information. To do so, please contact us through the contact form. Once we have verified your identity, we will respond promptly and to a reasonable extent.

Article 6. Cookies

The Service may use cookies to make it easier to use and to improve it. You can disable cookies in your browser settings, but some features may then be limited.

Article 7. Changes to This Policy

We may revise this policy from time to time, for example because of changes in the law or improvements to the Service. We will announce revisions on the website and in the app.

Article 8. Contact

For questions about this policy, please contact us at:

Saunature OÜ

European operations

Tallinn, Estonia

Email: info@saunature.jp

Effective date: May 17, 2025
Saunature OÜ

European operations

Tallinn, Estonia